Bosch Customized Price Plan
Case Study
BOSCH
Bosch Security Systems, Inc. is a leading supplier of equipment for the global electronic protection industry. With worldwide sales in 2006 exceeding $1.7 billion and more than 10,300 employees in 45 countries, the company designs manufacture and markets equipment for security, video surveillance, life safety, communication, professional audio, and personnel and asset tracking applications.
In North America, the Bosch Group manufactures and markets automotive original equipment and aftermarket products, industrial automation and mobile products, power tools and accessories, security technology, thermo-technology, packaging equipment, and household appliances.
Overview
Bosch security systems a leader in electronic protection industry always look forward to helping their customers in every way they can. A system that can be flexible enough to entertain all customers and allow the creation of custom price plans suitable for everyone was a challenge.
Bosch came across Porthos platform which had a solution to all of their problems. Bosch provided their own custom URL on which white-labeled solution of Porthos was deployed with having Bosch logo and information. Today 300+ customers for Bosch use Porthos and manage their day to day activities.
Challenge
Bosch security systems have quite a good number of resellers through which they sell security devices. For all of their security devices, they have pre-installed SIMs/CDMA’s in them.
Now for each customer to have its own login and competitive prices for each operator was a big challenge. They offer the same services for each customer and therefore every customer needs visibility and spend the same amount of money for each device.
Solution
ZIN Technologies offered Bosch Security Systems option of price plan creation ranging from unbundled to unlimited using Porthos with which they can create custom price plan for all desired needs. Now their customers can log in to their individual accounts and see the usage incurred by their devices.
They also can perform all provisioning actions on their devices by themselves. A predefined custom set of price plans are loaded onto the contract of each customer.
Results
Use of Porthos has helped Bosch by removing development cost, time and effort as they enjoy the benefits of having a white-labeled instance of Porthos, and features such as custom price plans for all needs along with allowing the provisioning functions available for all their customers.
Bosch customers also use private IP address for their devices and private APN for BOSCH as well.